Disclosures
Important information about Energy Systems Services, our qualifications, and business practices in Australia
1. Company Information
Energy Systems Services ("ESS") is a provider of technical services for renewable energy assets. We are registered in Australia.
2. Professional Qualifications and Certifications
ESS employs professionals with various qualifications and certifications relevant to the Australian renewable energy sector. Our team includes certified engineers, technical specialists, and consultants with expertise in solar, wind, and hybrid energy systems. Specific certifications held by our team members include:
Engineers Australia Membership
Chartered Professional Engineers (CPEng) with National Engineering Register
Clean Energy Council Accreditation
Accredited designers and installers for solar and battery systems
Project Management Professional (PMP)
Globally recognized project management certification
Certified Energy Manager (CEM)
Specialized certification for energy management experts
ISO 9001:2015 Lead Auditor
Qualified to conduct quality management system audits
3. Service Methodology
Our service methodology is based on Australian industry best practices and international standards. We employ a systematic approach to technical assessment, performance monitoring, and optimization of renewable energy assets. Our methodologies are regularly reviewed and updated to incorporate the latest technological advancements and industry developments.
Our methodologies comply with Australian Standards and are regularly audited by independent third parties to ensure accuracy and reliability.
Our Four-Phase Methodology
Assessment
Comprehensive evaluation of system design, components, and performance metrics
Analysis
Data-driven analysis using proprietary algorithms and Australian industry benchmarks
Optimization
Targeted recommendations for performance improvement and risk mitigation
Implementation
Support for implementing recommendations and measuring outcomes
4. Conflicts of Interest
ESS is committed to maintaining the highest standards of integrity and professional conduct in accordance with Australian business ethics standards. We have implemented policies and procedures to identify, prevent, and manage potential conflicts of interest. These include:
- ✓Disclosure of any financial or personal interests that may influence our professional judgment
- ✓Strict confidentiality protocols to protect client information
- ✓Regular review of our business relationships to identify potential conflicts
- ✓Training for all employees on ethical business conduct and compliance with Australian regulations
5. Fee Structure
Our fee structure varies depending on the scope, complexity, and duration of the services provided. All fees are quoted in Australian Dollars (AUD) and are subject to Goods and Services Tax (GST). We typically offer the following fee arrangements:
Fixed Fee
Predetermined fee for projects with clearly defined scope and deliverables
Time and Materials
Billing based on actual time spent and resources used for the project
Retainer
Regular payment for ongoing access to our expertise and services
Performance-Based
Fees tied to the achievement of specific performance metrics or outcomes
Detailed fee information is provided in our service proposals and contracts. We are committed to transparency in our pricing and will clearly communicate any additional costs that may arise during the course of our engagement.
6. Limitation of Services
While we strive to provide comprehensive technical services, there are certain limitations to our services that clients should be aware of:
Important Service Limitations
- !Our services do not constitute legal, financial, or investment advice under Australian law
- !We do not guarantee specific financial returns on renewable energy investments
- !Our performance assessments are based on available data and Australian industry standards, but actual performance may vary due to external factors
- !We are not responsible for the implementation of our recommendations unless specifically contracted to do so
7. Professional Liability Insurance
ESS maintains professional liability insurance coverage appropriate to the services we provide in Australia. Our current coverage includes:
Certificates of currency for our insurance policies are available upon request.
8. Complaints Procedure
We are committed to providing high-quality services to our clients. If you are not satisfied with any aspect of our services, we encourage you to bring this to our attention. Our complaints procedure is as follows:
Contact your primary ESS representative to discuss your concerns
If the issue is not resolved to your satisfaction, please submit a written complaint to support@energyserevices.com
We will acknowledge receipt of your complaint within 2 business days
We will investigate your complaint and provide a response within 14 business days
If you remain dissatisfied, you may escalate your complaint to our Chief Compliance Officer or seek external dispute resolution through the Australian Financial Complaints Authority (AFCA) if applicable
9. Contact Information
For any questions regarding these disclosures, please contact us at:
support@energyserevices.com
+61 430 516 683
Related Legal Documents
Privacy Policy
How we collect, use, and protect your personal information.
Terms of Service
The legal agreement governing your use of our website and services.
Regulatory Information
Details about our compliance with applicable Australian laws and regulations.